The finest fabrics, sourced from our trusted global network

Exclusive Linens was founded in 1989 with the mission to offer a range of premium quality and ethically sourced bed and bathroom linens to the elite hospitality market. We thread real artistry through everything we do, approaching linen making with the forensic attention to detail of true craftspeople, dedicated to delivering the finest results.

Using knowledge accrued over many years, we partner with leading textile mills from across the globe. We invest time building long-term relationships and working with our partners to ensure they understand the exacting requirements of the hospitality industry and have access to the latest technologies involved in manufacturing bed and bath linens.

Your linens experts

Our quest for perfection has taken us far and wide to locations that include the Punjab and Sindh provinces of Pakistan, the yellow river basin in China and the cotton belt of the southern United States. This journey never ends as we relentlessly continue our ongoing search for the highest quality materials and manufacturing techniques the world can offer.

In-house team with over 22 years' experience in handling linens for luxury hotels.

As well as a standard line,we have the capability to manufacture products to your specific requirements.

Ability to hold stock for distribution nationally and internationally in our extensive warehouse facilities.

Long standing working partnership with highly-reputed texture mills around the world.

Decades of expertise

Charles Waistell is now leading the family business his father, Roger, started in 1975 in its next exciting chapter.

Today’s gorgeous new collections and state-of-the-art textile techniques are built on an age-old ethos of using only superb quality fabrics, championing artisan hand-crafting and delivering a truly bespoke and seamless service.

That’s the way we’ve always liked it and, it seems, our customers do too. Our extended family keeps growing and we are now a long-term supplier to many outstanding and much-loved hotels.

Company history



The Company was founded by Roger Waistell to supply a wide range of hotel products, principally to the Carribean. Having been made redundant from a travel business servicing the hospitality industry, Roger saw this as an opportunity to utilise his skills and knowledge of the market to continue working in a sector he loved. He called his company Hotel-E-Quip.

1976 – 1988

Early Growth

Over the following years, Roger built an enviable reputation for service and quality. He loved to provide that ‘personal touch’ and became a well-known and popular figure in the hotel industry, both at home and abroad.

1989 — 1994


Having started to develop the linen side of the business, it became apparent that this was a growing market with huge potential. In 1989, Roger formed a sister company to complement the existing business. Exclusive Linens focused on supplying the UK 4 and 5-star hotel market with high-end linen and towels, sourced mainly in Europe.

1995 — 2008

Continued Growth

Roger’s son, Charles Waistell, joined the company with a view to expanding the customer base. He worked to develop relationships with the high-volume linen rental companies and simultaneously started developing the supply base with mills worldwide. Coming from an engineering background, Charles had a keen sense for accuracy and quality. He used this knowledge to develop close business relationships with the mills, with a view to improving all aspects of the products and supply chain.

As the business expanded, the Company outgrew its original premises and moved to a new location with larger offices and warehousing in Southdown, Harpenden. Roger and Charles continued to develop the business, building a team to take on Sales, Purchasing, Warehousing, Technical Development and Customer Services as the company saw a steady growth.

2009 — 2012

Increasing focus on quality

Charles took over the full running of the company in 2009. Focussing strongly on quality control and technical expertise, the company continued to increase turnover year on year.

To support this growth, the Company invested more and more in textile research with the introduction of a range of cutting-edge testing equipment into the facility.

2013 — Present

Onwards and upwards

As product lines and stock increased, the Company expanded to take over three units at its Harpenden location, eventually outgrowing the site. In December 2013, Exclusive Linens moved to its current location in Bedfordshire with larger offices and purpose-built warehousing. The company is now set to continue moving forward and is well set to service the needs of its clients well into the future.